FAQ

(FAQ)

1. Where do you ship?

We currently ship to the United Kingdom and across Europe.

2. How long does delivery take?

Orders are usually delivered within 3–5 business days after dispatch.

3. How much is shipping?

Shipping costs are calculated at checkout based on your location and order size.

4. Do you ship internationally (outside Europe)?

Not at the moment. We currently ship only within the UK and Europe.

5. Can I return an item?

Yes. You can return items within 14 days of receiving your order. Products must be unused and in original condition. Please contact us before sending anything back.

6. Who pays for return shipping?

Return shipping is the customer’s responsibility unless the item is faulty or incorrect.

7. How do I contact customer support?

You can email us at [insert email address] or use the contact form on our website. We aim to respond within 24–48 hours.